Frequently Asked Questions.

 Do you service my area and is there a delivery charge?
Kaboom Bouncers LLC is located in Aurora, Ohio and offers free delivery within a 20 mile radius of Aurora, Ohio.  We do service other areas; however a small delivery charge may be incurred.

 Can I pick the inflatable bouncer or slide up at your location, and set it up myself?
For safety reasons, all inflatables must be set up and taken down by a representative of Kaboom Bouncers LLC. Due to the sheer size of our bouncers (some are 300 plus pounds), no customer pickups are permitted. Plus, the delivery and setup are included in the price! We want to make it easy for you.

 How big are the bouncers and slide?  
The Castle Bouncer is 16 feet long x 15 feet wide x 16 feet high.
The Combo Bouncer is 20 feet long x 16 feet wide x 15 feet high.
The Slide is 26 feet long x 15 feet wide x 18 feet high.

To ensure you have the proper area and clearance for the Slide, make sure that the area where you would like to setup is 30 feet long x 20 feet wide x 24 feet high. Combo Bouncer and Castle bouncer require a 20x16 area with 20 feet of overhead clearance.

 How many children can bounce at a time?
As a general guide line:
- Ages 2 to 8 ....... 8 to 10 children (depending on size)
- Ages 9 to 12 .......6 or 7 children
- Ages 13 to 16 .....4 to 6 children
However, keep in mind that compatible sized children MUST play on the unit at the same time, REGARDLESS of age. Different sized children must not be mixed. Please remember, the above is a guideline only. It all depends on the size of the children, and how active they are. You can get more toddlers in, since they are smaller, and less "bouncy." Some kids are more active than others. Remember, you want to keep them safe. If needed, split them into groups. Give each group ten minutes in the bounce house.

 What kind of area can bouncers or slides be set up in?
You will need a somewhat flat grassy area that is clean of debris (sticks, stones, mud, etc.), tree roots, or pet waste. If you do have a sprinkler system, please advise us before setting up. For proper clearance, you will need clearance overhead (no power lines, trees, branches, overhangs, etc.) of 24 feet. An electrical outlet needs to be within 100 feet. We do not use generators.  

 Can the inflatable bouncers or slide be setup on pavement (i.e. cul-de-sacs) or driveways?
Black top is acceptable. Concrete is not. Hard surfaces must be smooth and clean. Rough concrete surfaces are too abrasive to the bottom of the inflatable.

 Does the blower have to run all the time?
Yes, the blower keeps the inflatable bounce house or slide inflated. As long as all riders have exited safely, the blower can be unplugged to deflate the bouncer or slide. This is sometimes necessary to give the adult supervisors a break and to let the children take a breather.

 How far in advance do I need to reserve a bouncer?
ASAP! As soon as you have a confirmed date for your party, we highly recommend that you book your bouncer for that date. Don't wait! There's nothing worse than getting your party organized, then calling up to book a bounce house or slide, and finding that none are available. There is nothing we hate worse than having to turn someone down. However, it happens. If this happens, at best, all we can do is refer you to one of our partner companies, or put you on standby, in the event of a cancellation. Why not just avoid the stress, and book it now.  We can book as far as one year in advance. If you have last minute plans to rent a bounce house, if you’ve just found out about us, or if your other company is giving you grief, gives us a call anyway. We can't promise anything, but a lot of times we've had those last minute bookings and were able to get to the party on time. You never know unless you call us. 

 I've heard they are dangerous. How safe are bounce houses?

Bounce houses are very safe, as long as all the rules are followed and common sense is used. Bumps and bruises occasionally can be expected. However, most people have a misconception about bounce houses, and think of them as a "babysitter." Many think: Rent a bounce house, and the kids can be left alone. WRONG! Most of the injuries are caused by or happen to unsupervised children. Just as you would not leave children unattended in a swimming pool, do not leave children unattended in a bounce house. They must be supervised at all times, and the rules must be enforced! It will keep the children entertained for hours though.

 What kind of deposit is required?
We do not require a deposit.

 What method of payments can I use?
We accept cash and most major credit cards. 

 What if it rains?
It is the customers responsibility to watch the weather. You may be advised by a Kaboom Bouncers LLC representative prior to your rental about the weather. Once the inflatable is delivered and set up you will be charged regular price, no refunds. For safety reasons, we cannot put bouncers up in the rain.  If we don't put the bouncer up, then there's no charge. If the weather looks like it may turn foul, then we reserve the right to cancel the rental, reschedule, or terminate the rental early. Again, safety is our main concern, followed by your satisfaction. Bouncers and bad weather don't mix. 

 What do I need to do to reserve a bounce house?
Set your party date and time

  1. Pick out a level grassy area, 30x20 with at least 24 foot overhead clearance for the Slide(no branches or power lines nearby). Combo Bouncer and Castle bouncer require a 20x16 area with 20 feet of overhead clearance. Make sure it's within 100 feet of a power source.  
  2. Call us at 216-256-8256.  We will need your name, address, zip code, telephone number, email address, date and time of party, and time of desired delivery.
  3. Send out the invites, and be sure to put in there that there will be an inflatable bouncer from Kaboom Bouncers LLC! 
  4. The day prior to your scheduled rental, we will call to confirm and to give you an estimated delivery time of when we will be there.

Reason we ask for time of delivery and time of party? We try and accommodate everyone, and may need to adjust the delivery time based on that day’s delivery. We ask for the time of the party to ensure that we have the bounce house setup in plenty of time for your party.